Delivery & Returns Policy

Delivery Location

We offer delivery services exclusively within Japan. At this time, we do not accept international orders or ship outside of Japan. All orders will be delivered to the address specified by the user at the time of purchase.

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Delivery Time

Once your order is placed, an estimated delivery time will be provided. Standard delivery typically takes 1 to 6 business days via ground transportation. Please note that delivery times are approximate and depend on factors such as delivery location and items ordered.

While we strive to process and dispatch orders on the same day they are placed, exceptional circumstances may arise. Deliveries may occasionally be split into multiple shipments, although this is rare. Business days are Monday to Friday, excluding public holidays.

Please be aware that our shipping services are managed by a third-party carrier company.

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Delivery Instructions

Have special delivery requests or instructions? Feel free to reach out to us via phone or email. We’re happy to accommodate your needs wherever possible.

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Delivery Costs

A flat delivery fee of 1000 YEN will be added to your order. Please note that delivery charges may vary based on frozen items or specific delivery locations.

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Return Policy

We’re here to assist you with any issues related to the return of goods. If you have concerns or questions about a return, feel free to call or message us at any time. Our team is always ready to provide the support you need.

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Need More Information?

If you encounter any issues while registering, logging in, or placing an order, don’t hesitate to contact our support team. We’re here to help and ensure your shopping experience is smooth and hassle-free.